FAQs
What is Debenhams Unlimited?
Debenhams Unlimited gives you free UK next day delivery for £9.50 for one year (the usual cost is £18.99). So, if you're a regular customer you can get your order quicker. When next day delivery isn't possible free UK standard delivery will be applied instead. You can cancel within 14 days of subscribing to Debenhams Unlimited by contacting customer services and a full refund will be issued if you haven't made any purchases using Debenhams Unlimited delivery. Once a purchase has been made you can't cancel the subscription.
Can I get free delivery at Debenhams?
If you have Debenhams Unlimited you get free UK next day delivery (where eligible) for a flat fee of £9.50 for one year. If not, UK standard delivery is £3.99 per order and takes 3-5 working days. UK next working day if ordered before 11pm is £5.49 per order. Northern Ireland standard delivery is £3.99 per order and takes 3-5 working days. UK express delivery is £5.49 and takes 1-2 working days.
Does Debenhams offer student discount?
If you're a student, one way of saving cash is by signing up for Debenhams Student Beans or UNiDAYS, which gives you a 10% discount off selected brands on the website. You just need to sign up online and verify your student status before you place your order. Once you've signed up, you'll be given a discount code which you can use instantly to save money on many of your favourite products. It's the ideal place to stock up on all the essentials for living away from home, especially when it comes to kitchenware. Check out the Debenhams website and use the discount code to order all the handy cooking equipment like toasters, kettles and air fryers you need for your kitchen.
Is there a Debenhams NHS discount?
Debenhams is currently offering an extra 10% NHS discount on Debenhams own branded products. This includes Maine New England, Mantaray, Principles, Red Herring, BlueZoo, Gorgeous & Faith. To get your discount, head to the Health Service Discounts website and become a member. It's free to join!
How do I contact Debenhams?
If you’d like to contact Debenhams customer service, scroll to the bottom of the Debenhams homepage and click the ‘Help’ button. Once there, scroll down and click the ‘Contact Us’ button which you’ll find on the left side of the page. Then you’ll be able to choose between three options including their messaging service, Facebook, or email.
What is Debenhams return policy?
If you need to return an order, you can do it for free and have 28 days to send an item from the day you receive it. To organise a return, pack your items into their original packaging and log into the returns portal on the Debenhams website using your email address and order number. You then need to choose your preferred return option and post the return back to Debenhams. It's important that you have proof of postage should you have any issues. Once Debenhams receives your return you will be sent a confirmation email, followed by another email to confirm the refund.
If the item you have ordered is from a concession, use the label sent with your order to send the item back to the seller.
What payment methods are available at Debenhams?
At Debenhams, there are several payment methods to choose from. The website accepts major credit and debit cards including Visa, Mastercard, Maestro, and American Express, and alternatively, you can also pay using Klarna.
Hints and tips
While one of the best ways to save money when shopping at Debenhams is by using Debenhams discount codes, there are other ways you can save money too.
Newsletter Offers: The Debenhams newsletter is one of the best ways to find out about upcoming discounts or online sales. It's also a good way of keeping in the loop about new products. By scrolling to the bottom of the Debenhams homepage you will find the newsletter sign-up box, all you need to do is pop in your email and hit subscribe and you will be kept updated on all the latest offers, promotions and collections from Debenhams.
Beauty Club: If you’re a loyal customer at Debenhams, then it’s definitely worth becoming a part of their beauty club. When you do, you can earn points, redeem them against rewards and future purchases, access exclusive member perks, and even get previews of exciting new launches. Work your way through their levels, and enjoy perks including a 20% discount, free next-day unlimited delivery, up to 5 points for every £1 you spend, birthday treats, and more!
Sale section: Next time you find yourself scrolling through the Debenhams website for a little something that catches your eye, why not check out their sale section? When you do, you’ll be able to discover and shop for high-quality products for a fraction of the price! From beautiful clothes and modern homeware to signature fragrances, beauty essentials, and more, they’re sure to be something for you.
Black Friday Debenhams deals: When it comes to Black Friday, put a reminder in your calendar to check the Debenhams website as there tend to be some fantastic deals across the website, like last year where they offered up to 50% off a huge range of homeware and fashion. By signing up for the Debenhams newsletter and social media channels, you'll be one of the first to know about any discounts.
Download the Debenhams app: Another way to be one of the first to hear about Debenhams' exclusive offers is by downloading the Debenhams app. Available to download from the App Store and from Google Play, you'll receive notifications of exclusive offers and launches before anyone else. Plus you can shop and track your orders from the app.
Follow Debenhams on social media: Keeping an eye on a brand's social media is another top tip if you're on the lookout for discount codes and offers. You can follow Debenhams on Facebook, Instagram, Pinterest, Twitter and YouTube, where you can keep up-to-date on all the latest news and offers.
How to use a Debenhams voucher code
- Choose the Debenhams promo code you want to use and select it by clicking on the 'Get Discount' button.
- A pop-out box will appear displaying the discount code. Copy by clicking the code or by using the 'Copy' button.
- Click the button to take you to the Debenhams website and get shopping!
- Add everything you want to buy to your shopping basket and paste the Debenhams discount code in the box called 'Promo Code' and click 'Apply'.
- Checkout your order and pay.
- Celebrate that you've saved yourself some money!
What to buy from Debenhams
Now you have your Debenhams discount code you're probably wondering what to buy. Being an online department store means Debenhams has a huge range of products, from homeware and garden furniture to gifts, fashion and beauty, you really are spoilt for choice.
When it comes to home electricals, Debenhams is the go-to place. It's got everything from kettles and toasters to coffee machines, air fryers and food processors. At the moment we're really loving barista-style coffee machines so you can serve up coffee shop-style drinks at home. Great, if you work from home on a regular basis, but still fancy a treat.
The BEEM Espresso Grind Profession Espresso Portafilter Machine with Grinder is a great option for making barista-style coffee at home. It has a conical grinder so you can enjoy freshly ground coffee, while high-quality accessories including a stainless steel milk jug, tamper and cleaning brush make it easy for you to practice your coffee art at home. Plus, the water tank is made from BPA-free plastic and along with the bean container and aroma seal lid, they can be easily removed and cleaned when needed. It also has an integrated descaling function, making cleaning the machine a breeze.
Debenhams is a great place to go if you're looking to buy lots of things for your home and being able to order everything online saves you going to lots of different shops to get what you need. You can easily get your home kitted out in no time!
How do we source promo codes and deals?
We have an Offers team that sources codes and deals from affiliate networks and from researching the web. The codes are tested to see if they work and then added to the retailer pages, alongside sales, multi-buy deals, friend referral discounts and newsletter sign-up deals. The codes and offers are checked regularly to ensure they’re still live and working, and new deals are added multiple times a week, keeping the offer list fresh.
Alongside this, we have a Commercial team that works with the brands to secure exclusive discount codes. An exclusive code is an offer agreed upon by the brand that is the best in the market, it’s normally a limited-time-only offer so it’s worth snapping up when you see it.
We also have a Copywriting team who update the FAQs, Hints & Tips and Buyers Guides sections with additional information on how you can save money at each retailer, alongside answering other queries you may have.
What if my voucher code doesn’t work?
Although we have eyes on the pages checking the codes and offers are working, sometimes they expire early or the details change suddenly. If you do find a code that doesn’t work or an offer has expired, please feel free to get in contact and let us know at vouchers.idealhome@futurenet.com.
How do we make money?
When you click one of our offer links, a unique identifier is added that lets the retailer know that you’ve come from our Ideal Home discount code page. If you then buy something, we get a commission from the purchase. A commission is a small percentage of the money that you’ve spent on your item(s).
