FAQs
Does Dreams offer free delivery?
Dreams offer free standard delivery on orders over £100, online and in-store. Dreams offer a 6-day delivery service, Monday-Saturday, between 8am and 6pm, though fees apply for Saturday deliveries. You can book your delivery slot when you place your order at checkout. Note that Dreams charge a £38 fee for any deliveries that have to be rescheduled, so make sure you’re in on the day you select!
How long does delivery from Dreams take?
The delivery date of any items from Dreams depends on whether you’ve ordered something that’s in or out of stock. Furniture orders from Dreams are usually delivered within 8-10 weeks. Your furniture will be delivered to your room of choice, fully assembled, and all the packaging will be taken away. Bedding and accessories are delivered by a regular courier service, usually within 5 working days of the order being placed. So if you order a mattress and any soft items like duvets and pillows at the same time, you’ll receive these separately.
Does Dreams offer free returns?
Dreams are not currently offering free returns. You have 14 working days from receiving your order to request a refund or exchange, but there will be a collection fee of £38 to pay. All items must be in their original packaging and free of any defects to be accepted for a return.
Does Dreams assemble orders for you?
One of the best things about Dreams is that they will assemble anything you purchase with your Dreams discount codes for you! If you buy one of their beds, they will assemble this in your bedroom on the day of delivery. You just need to clear the path for them and provide measurements of hallways, staircases and doorways. A divan bed should take less than 10 minutes, a regular bed frame about 30 minutes to 1 hour, and more complicated beds such as TV beds may take up to a couple of hours. Dreams will also assemble other bedroom furniture for you as well - further charges do apply, and it may affect your delivery date, but it can save you a lot of time and effort, especially if you’re not a fan of flat-pack furniture.
What is the Dreams 100-night guarantee?
The 100-Night Comfort Guarantee allows you to swap any mattress you buy with your Dreams discount codes. You have a window of 100 days to trial your new mattress, and if it’s not giving you the comfortable sleep you desire, you can exchange it for any other mattress, though you’ll have to pay the difference if you choose one that’s more expensive than your original. If you choose one that costs less, Dreams will refund the difference with Dreams vouchers. They do ask that you give the mattress at least 30 days before you apply for an exchange, and there’s a collection and re-delivery charge of £49 for each exchange.
Does Dreams offer a student discount?
Dreams offer a 10% student discount so you don't have to worry about going over your student budget. To enjoy your discount simply verify your student status on the Student Beans website.
How do I contact Dreams customer service?
If you need to get in contact with Dreams, you can give them a call at the following number: 08006 526750. The team are available Monday to Saturday from 9am until 5pm.
Hints and tips
Dreams discount codes are the easiest way to save money when shopping, but there are a few other ways you can save too.
Newsletter: Subscribing to the Dreams newsletter will give you exclusive offers, plus give you the chance to enter competitions and giveaways, where you could be in with the chance of winning products for free.
Sales & Offers Section: Dreams has a dedicated section on the website where they collate any products currently discounted. With there being such a vast range of products on the site, it’s really handy to have all the ones currently in the sale in one place, especially because Dreams puts items into the sale quite frequently. There’s even a handy ‘Clearance’ section, where you’ll have the opportunity to buy heavily discounted products that won’t be restocked. Next time you check it, the sofa bed you’ve been eyeing up for a while might just be in there, so definitely keep an eye on this section.
Inspiration & Advice: Whether you're new to Dreams or you're an expert on getting that perfect night's sleep, make sure that you're getting the most out of your sleeping essentials with Dreams' Inspiration & Advice section. From mattress size guides and a mattress finder to bedroom trends and the best colours for sleep, you're sure to pick up a few handy tips and tricks.
Dreams Instagram: Keep up to date with the latest offers and get reminders of sales by following Dreams on Instagram. They hold exclusive giveaways on the platform, and some of them are pretty generous; last month they gave one lucky winner £5,000 to spend at Dreams, plus a £100 B&Q voucher to boot! That’s enough for a full bedroom makeover, and there will be plenty more giveaways for you to enter in the future.
How to use a Dreams voucher code
- Choose the Dreams promo code that you want to use and select it by clicking on the ‘Get Discount’ button. Double-check the T&Cs so you’re aware of which items your code is eligible for
- A pop-out box will appear displaying the code. Copy by clicking the code or by using the ‘Copy’ button
- Click the button to take you straight to the Dreams website and start shopping!
- Head over to your basket and click ‘Secure Checkout’. Paste the Dreams UK discount code in the box in the ‘Payment’ section and click ‘Add’
- Enjoy your savings and wait for your Dreams order to arrive!
What to buy from Dreams
You might be wondering what to buy first using your Dreams discount code, and you may even feel a bit spoilt for choice. With so many fabulous products to browse, all designed to help you sleep better, it can be difficult to know where to start.
We think the best place to start is looking at the selection of mattresses because there are so many to browse through that have been designed to provide optimal comfort, whatever your needs.
The TEMPUR Hybrid Supreme Mattress has satisfied many Dreams customers, with a current rating of 4.9 out of 5 stars on the website. It has a medium comfort grade and is designed to relieve pressure with supportive and reactive fillings. The exclusive CoolTouch™ mattress cover has been made by a team of specialists to manage excess heat through the night, so if you’re usually a hot sleeper, this could be the perfect mattress for you.
The Silentnight AirMax Mattress Topper would be the perfect accompaniment to your new mattress. This topper made it into our round-up of the best mattress toppers because we loved that it was temperature-regulating but still affordable. Using your Dreams UK discount codes on these items will reward you with better sleep for years to come!
How do we source promo codes and deals?
We have an Offers team that sources codes and deals from affiliate networks and from researching the web. The codes are tested to see if they work and then added to the retailer pages, alongside sales, multi-buy deals, friend referral discounts and newsletter sign-up deals. The codes and offers are checked regularly to ensure they’re still live and working, and new deals are added multiple times a week, keeping the offer list fresh.
Alongside this, we have a Commercial team that works with the brands to secure exclusive discount codes. An exclusive code is an offer agreed upon by the brand that is the best in the market, it’s normally a limited-time-only offer so it’s worth snapping up when you see it.
We also have a Copywriting team who update the FAQs, Hints & Tips and Buyers Guides sections with additional information on how you can save money at each retailer, alongside answering other queries you may have.
What if my voucher code doesn’t work?
Although we have eyes on the pages checking the codes and offers are working, sometimes they expire early or the details change suddenly. If you do find a code that doesn’t work or an offer has expired, please feel free to get in contact and let us know at vouchers.idealhome@futurenet.com.
How do we make money?
When you click one of our offer links, a unique identifier is added that lets the retailer know that you’ve come from our Ideal Home discount code page. If you then buy something, we get a commission from the purchase. A commission is a small percentage of the money that you’ve spent on your item(s).
