FAQs
Can I get free delivery at Otty?
Yes. Otty offers free standard delivery on all orders, with no minimum spend. If you require delivery to a room of your choice, more options, including mattress removal, are available from £10 to £40.
Can I get 5% off at Otty Mattress?
Yes, you absolutely can. New customers can get 5% off their first order when they subscribe to the Otty newsletter with their email. You’ll be able to unsubscribe once you’ve used their welcome offer.
Is there an Otty NHS discount?
Yes. At Otty Mattress, blue light workers can enjoy an extra 6% off with the Otty Mattress NHS discount. Verify your key worker status to take advantage of this saving.
What is the returns policy at Otty Mattress?
Otty Mattress has a 100-night trial, so you can try out your new mattress properly before committing. If you do change your mind within the 100 days, you’ll be able to return your mattress for a full refund.
Hints and Tips
Newsletter offers: Unlock 5% off your first order when you sign up for the Otty Sleep newsletter. You’ll get all the latest news straight to your inbox, as well as being notified of upcoming sale events, and more.
Sale: Shop the Otty Mattress sale all year round and get as much as 10% off mattresses. Previously, our money-saving experts have seen seasonal sales where you can save on pocket-sprung mattresses, hybrid mattresses, and even sustainable bamboo mattresses, too.
Refer a friend: Register for a friend referral at Otty for a £25 Amazon voucher. Once you have referred a friend, all they need to do is place an order of £400 or more. Once they’ve passed their 100-night trial, you’ll receive your reward.
Student discount: Students can rest easy knowing they can save 7% off at Otty Mattress. All you need to do is confirm your student status via Student Beans so you’ll be able to upgrade your sleep without going over your student budget.
How to use your Otty discount code
- Choose your Otty promo code from our Ideal Home coupons.
- Head to the Otty website and start shopping.
- Continue to the checkout stage.
- Find the promo code box and enter your Otty discount code.
- Click the 'Apply' button to activate your code and secure your savings.
How do we source promo codes and deals?
We have an Offers team that sources codes and deals from affiliate networks and from researching the web. The codes are tested to see if they work and then added to the retailer pages, alongside sales, multi-buy deals, friend referral discounts and newsletter sign-up deals. The codes and offers are checked regularly to ensure they’re still live and working, and new deals are added multiple times a week, keeping the offer list fresh.
Alongside this, we have a Commercial team that works with the brands to secure exclusive discount codes. An exclusive code is an offer agreed upon by the brand that is the best in the market, it’s normally a limited-time-only offer so it’s worth snapping up when you see it.
We also have a Copywriting team who update the FAQs, Hints & Tips and Buyers Guides sections with additional information on how you can save money at each retailer, alongside answering other queries you may have.
What if my voucher code doesn’t work?
Although we have eyes on the pages checking the codes and offers are working, sometimes they expire early or the details change suddenly. If you do find a code that doesn’t work or an offer has expired, please feel free to get in contact and let us know at vouchers.idealhome@futurenet.com.
How do we make money?
When you click one of our offer links, a unique identifier is added that lets the retailer know that you’ve come from our Ideal Home discount code page. If you then buy something, we get a commission from the purchase. A commission is a small percentage of the money that you’ve spent on your item(s).
